Returns & Exchanges

At Athleta Preloved, we want you to feel confident in your gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns on all gently used apparel.

1

Initiate Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging or a secure mailing bag, ensuring all original Athleta Preloved tags are still attached.

3

Ship It Back

Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items for quality, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing